CCCBR Guidelines: Dealing with Complaints about Bells

CCCBR Guidelines: Dealing with Complaints about Bells: "Dealing with Complaints about Bells

If you need additional advice please email the Complaints Helpline at (email), or if necessary telephone either 07730 986253 or - during normal business hours - 01264 366620.

1. Introduction

Complaints about bells, however trivial they may appear initially, need to be dealt with quickly and sympathetically if potentially serious consequences are to be avoided. These notes are designed to give guidance to those who have to deal with complaints.

It would be impossible to deal with all forms of complaints of complaint in such a small space. The notes therefore seek to deal with those more serious cases which could be interpreted by an Environmental Health Officer as causing a nuisance under the Environmental Protection Act 1990."